Support and bug reports
Something not working, or a result that looks wrong? Tell us what happened.
Helpful to include
- Web or Android, and your browser or phone model
- What you expected and what you saw
- A screenshot of the result, if you have one
Contact
The best way to reach NetiSpeed is by email, for support, privacy questions and anything else.
How we can help
Every topic goes to the same address. Choose one below to start an email with the subject filled in.
Something not working, or a result that looks wrong? Tell us what happened.
Helpful to include
Questions about the privacy policy or a request about your data.
Email about thisIdeas for working together, or questions about NetiSpeed for an article.
Email about thisBefore you write
NetiSpeed has no accounts and doesn’t keep your test results on its own servers, so we can’t look up a test for you. If a result seems off, include the numbers or a screenshot.
NetiSpeed is an online product and is contacted by email only. We don’t take support requests by phone. For how we handle what you send us, see the privacy policy.