Overview
This policy explains what information NetiSpeed (“NetiSpeed”, “we”, “us”) processes when you use the website at netispeed.in, its speed test and network tools, and the NetiSpeed Android app. One policy covers all of them; where the website and the app differ, it says so.
NetiSpeed has no accounts and runs no advertising, and it has no server of its own that receives your test results. To measure your connection, though, your device has to talk to other services, and each of them can see your IP address. This policy lists every one of them.
Questions or requests about this policy can be sent to support@netispeed.in.
Speed test and network measurements
A speed test measures download speed, upload speed, latency, jitter and latency under load (and, in the Android app, packet loss) by transferring test data to and from Cloudflare’s network. The live connection chart and the service latency tiles time small requests from your device. All of these numbers are calculated on your device.
Your results are saved on your device with the date, speeds, latency, packet loss where measured, your internet provider, approximate location and connection type. They are not sent to NetiSpeed.
When a speed test on the website finishes, Cloudflare’s open-source speed test engine may send the results, together with a random session ID, to Cloudflare’s Aggregated Internet Measurement service (aim.cloudflare.com). Cloudflare handles that data under its own privacy policy.
IP address and internet provider
To show your public IP addresses, internet provider and approximate location, your device asks IP lookup services for them (see services your device contacts). Those services, like every server your device connects to, receive your IP address as part of the request.
The IP lookup tool sends the IP address or hostname you enter to the lookup service. The DNS, ping and port tools send the hostname you enter to Google Public DNS or directly to that host.
Location
NetiSpeed never asks for your device’s location and doesn’t use GPS. Any location it shows is an estimate from your IP address, usually at city level, and may be off by a city or more.
On the website, that approximate location is shown on a map. Map images are loaded from OpenStreetMap’s tile servers, which receive the map area being displayed and your IP address.
Device information and app permissions
The Android app asks only for what its features need:
- Internet and network state: to run tests and show whether you’re on Wi-Fi or mobile data.
- Notifications and a foreground service: to show your live connection speed while monitoring is on. It’s worked out from your device’s total traffic counters, not by reading what you send or receive.
- Usage access (optional): to show how much Wi-Fi and mobile data your device used each day and month. NetiSpeed reads totals only, not what individual apps used, and you can turn it off at any time in your device settings.
The app also reads device details such as make, model, device ID, carrier and battery status, only to show them to you on the device screen. They are never sent anywhere.
On the website, your browser may report an estimated connection type and speed (the Network Information API). It’s read on your device to be shown to you and isn’t sent anywhere.
Analytics
The website uses Google Analytics to count visits and see which pages are used. Google Analytics receives the pages you open, your browser and device type, screen size, referring site and your approximate location derived from your IP address, and it sets cookies to recognise return visits. Your test results and anything you type into the tools are not sent to it.
The Android app doesn’t include any analytics or advertising SDK.
Crash reporting and diagnostics
Neither the website nor the Android app includes a crash-reporting or diagnostics SDK. If you have chosen to share usage and diagnostics data with Google on your Android device, Google Play may give us aggregated crash and stability reports for the app, which don’t identify you.
Services your device contacts
To work, NetiSpeed connects your device directly to the following services. Each receives your IP address:
- Cloudflare (speed.cloudflare.com, cloudflare.com, aim.cloudflare.com): speed test transfers, the live ping, connection details such as HTTP and TLS versions, and the measurement reporting described above.
- ipify, ipinfo.io, ipwho.is and ipapi.co: your public IP address, internet provider and approximate location. The website uses ipify and ipinfo.io; the app uses ipinfo.io, ipwho.is and ipapi.co.
- httpbin.org (Android app only): a fallback upload target if Cloudflare’s upload endpoint can’t be reached. It receives random test data, not your personal data.
- OpenStreetMap (website only): map tiles around your approximate location.
- Google Public DNS (dns.google, website only): hostnames you enter in the DNS lookup tool.
- Service latency checks (website only): small requests, without cookies, to the content delivery networks of services such as Netflix, YouTube, Zoom, Steam and GitHub.
- Hosts you test: the ping and port tools send requests directly to the host you enter.
- Google Fonts (website only): serves the Inter and Archivo typefaces.
- Google Analytics (website only): as described under Analytics.
- Firebase Hosting (Google): serves the website and may keep standard access logs, such as IP address, time, requested page and browser type.
- Google Play: distributes the Android app under Google’s own terms and privacy policy.
Each of these services handles what it receives under its own privacy policy. Some of them operate servers in other countries, so your requests may be processed outside the country you’re in.
Data retention and deletion
- Test history and settings stay on your device until you delete them. You can delete results on the website’s History page, or remove everything by clearing NetiSpeed’s site data in your browser, clearing the app’s data or uninstalling the app.
- Google Analytics data is kept for no longer than 14 months, the maximum Google Analytics allows for this kind of data.
- Emails you send us are kept for as long as we need them to answer you and deal with any follow-up, and you can ask us to delete them.
- Data held by third-party services, such as access logs, is kept according to their own policies.
Your choices and rights
- You can use NetiSpeed without an account and without giving us your name or email address.
- You can block or delete cookies in your browser settings, or install Google’s opt-out browser add-on for Google Analytics. The speed test works either way.
- You can revoke the app’s notification or usage access permissions at any time in Android settings.
Depending on where you live, you may have the right to access, correct or delete personal data about you, or to object to how it’s used. Because NetiSpeed doesn’t keep accounts or test results on its own servers, the only personal data we usually hold about you is any email you have sent us. To make a request, write to support@netispeed.in. You may also have the right to complain to your local data protection authority.
Security
The website is served only over HTTPS, and the connections NetiSpeed makes for lookups and measurements use HTTPS. The ping and port tools may send plain requests to the host you choose to test.
Children
NetiSpeed isn’t directed at children and doesn’t knowingly collect personal information from anyone, including children.
Changes to this policy
If what NetiSpeed sends or stores changes, this policy will change with it and the date at the top will be updated. The current version is always at netispeed.in/privacy-policy.
Contact
For any question about privacy or this policy, email support@netispeed.in.